1. General Terms

These Terms & Conditions govern your use of the Jamilah Shop website and the purchase of products made available through our online store.

By using this website, you confirm that you have the legal capacity to enter into agreements applicable to your use of the website and purchases made through it.

Jamilah Shop reserves the right to update, modify, or replace these Terms & Conditions when necessary. Any updated version will be posted on this page.

2. Products & Product Information

We make reasonable efforts to present our products, including hair, wigs, styling products, and beauty essentials, as accurately as possible.

Product colors, textures, dimensions, finishes, and appearances may vary depending on lighting, photography, display settings, manufacturing variations, or the natural characteristics of the product.

Product availability may change without notice. Jamilah Shop reserves the right to discontinue products or change product information when necessary.

3. Pricing & Availability

All prices displayed on the website are subject to change without notice. We make reasonable efforts to ensure that product prices and information are accurate.

In the event of a pricing, product, or availability error, Jamilah Shop reserves the right to correct the error and, where appropriate, contact the customer before completing or fulfilling the affected order.

Applicable taxes, shipping charges, or other fees may be calculated and displayed during checkout where applicable.

4. Orders & Order Acceptance

Placing an order through our website constitutes an offer to purchase the selected products. An order is not necessarily considered accepted until Jamilah Shop has processed and confirmed the order.

We reserve the right to refuse, limit, or cancel an order for reasons including product availability, pricing errors, suspected fraud, unauthorized activity, or other legitimate business reasons.

If an order is cancelled after payment has been received, any applicable refund will be processed according to our Refund & Returns Policy.

5. Customer Information

When placing an order or creating an account, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the accuracy of the information associated with your account and orders, including your email address, telephone number, billing information, and shipping information where applicable.

Jamilah Shop is not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

6. Payments

Payments are processed through the payment methods made available during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Certain payment services may be provided by third-party payment processors. Their own terms and privacy policies may also apply to the processing of payment information.

7. Shipping & Delivery

Orders are shipped or made available for fulfillment according to the shipping and delivery options presented during checkout.

Estimated delivery times are provided for guidance and may vary depending on destination, carrier delays, weather, holidays, order volume, or circumstances outside our control.

Additional shipping information, delivery conditions, and any applicable fees are described in our Shipping & Delivery Policy.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Because hair, wigs, and beauty products may be subject to hygiene and product-condition restrictions, certain items may not be eligible for return after being opened, worn, installed, altered, washed, brushed, cut, colored, or otherwise used.

Customers should review the applicable return requirements before opening or modifying products they may wish to return.

9. In-Store Purchases

Products purchased directly from the Jamilah Shop location may be subject to terms and conditions that differ from online purchases.

Please ask about the applicable return, exchange, payment, and purchase conditions at the time of an in-store purchase.

10. Acceptable Use of the Website

You agree to use the Jamilah Shop website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

• You may not use the website for unlawful or fraudulent purposes.
• You may not attempt to gain unauthorized access to website systems, accounts, or data.
• You may not interfere with the website, its servers, security features, or normal operation.
• You may not use automated tools or methods to improperly access, collect, or extract information from the website.

11. Intellectual Property

The content of the Jamilah Shop website, including text, graphics, images, logos, designs, product descriptions, page layouts, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, or commercially exploit website content without appropriate authorization.

12. Third-Party Links & Services

Our website may contain links to third-party websites, services, payment providers, delivery services, social media platforms, mapping services, or other external resources.

Jamilah Shop is not responsible for the content, availability, security, or practices of third-party websites and services. Your use of such services may be subject to their own terms and policies.

13. Website Availability & Disclaimers

We make reasonable efforts to keep the website available, accurate, and functional. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Website content is provided for general information and product-purchasing purposes. Information may be updated, changed, or corrected from time to time.

14. Limitation of Liability

To the extent permitted by applicable law, Jamilah Shop will not be responsible for losses or damages arising from circumstances beyond our reasonable control, website interruptions, third-party services, shipping delays, or unauthorized use of the website.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or infringement of the rights of Jamilah Shop or third parties.

16. Governing Law

These Terms & Conditions are subject to the laws applicable to the business and transaction, without prejudice to any mandatory consumer protection rights that may apply.

The final governing-law and jurisdiction provisions should be reviewed and completed by the business or its legal advisor before publication.

17. Changes to These Terms

Jamilah Shop may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or legal requirements.

The updated version will be posted on this page. Your continued use of the website after changes are posted may constitute acceptance of the updated Terms, to the extent permitted by applicable law.